Refund policy

Refund Policy

-----

Returns/Exchanges

Returns made easy please click on the following link to process your return 

https://cleoharperau.loopreturns.com/#/

We offer a 14 days to return for a refund and a 30 day return window for all exchanges or store credit

Returned Items

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all original tags and labels attached.

Refunds

Refunds can only be processed through the same payment method used for the purchase. Please allow 5 business days for your refund to be returned into your account.

Bundles

Bundles, due to the discount of the bundle these can only be returned for exchange or store credit.

Sale items
Due to the nature of the discount sale items are non returnable.

Contact

Please contact hello@cleoharper for any questions and our team will happily assist you 

-----